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Page 1 - User Manual

User ManualSegway Personal Transporter (PT)i2 SEx2 SEx2 SE Turf

Page 2

8Related User MaterialsUSB drive that contains:• PDFleofthismanual. Segway provides an electronic copy of this User Manual on a USB drive for yo

Page 3

98Maintaining Tires and Wheels WARNINGThe tire pressure stated on affixed Wheel labels supersedes any recommended pressure stated on the Tires. Higher

Page 4 - Contact Information

99Cleaning Your Segway PT WARNINGDo not clean the Mat or Tires with any specialized cleaners. Use of such products may reduce traction, increasing the

Page 5 - Table of Contents

100Storing Your Segway PTTo store your Segway PT for the Winter or long periods of time, do the following to ensure it will always be ready to supply

Page 6 - Table of Contents (cont.)

101Servicing Your Segway PTThis chapter describes how to service your Segway PT.General Information WARNING• Always shut down your Segway PT and unpl

Page 7

102Parts DiagramFigure 63: i2 SE/x2 SE Replacement Parts DiagramFront Fascia/TrimMatsx2 SE FenderConsole CoverRear Fasciai2 SE Fenderi2 SE Tire/Wheel/

Page 8

103Replacing PartsIf a part breaks or needs replacement, or if you have a question about PT replacement parts, contact an Authorized Segway Dealer or

Page 9 - Before You Begin

104Service ProceduresUse the following procedures when instructed to do so in "Troubleshoot-ing the Segway PT" (p. 119). The tools provided

Page 10 - Safety Messaging

105Remove the HandlebarTool Required: 3 mm hex wrenchTo remove the Handlebar from the LeanSteer Frame:1. Make sure the Segway PT is unplugged and pow

Page 11 - Introduction

106Service Procedures (cont.)Remove the Batteries WARNINGRefer to "Segway PT Batteries" (p. 85) for battery-related safety precautions and h

Page 12 - Serial number location

107Figure 67: i2 SE Valve Stem LocationCheckingTireInationPressure WARNINGInflate Tires to the correct pressure (see "Segway Specifications,&qu

Page 13 - Segway PT Model Descriptions

9IntroductionThis section introduces the Segway PT. It includes:• Instructions on how to locate and record the serial number of your PT and the wirel

Page 14 - Segway PT Specifications

108Service Procedures (cont.)Remove the i2 SE Tire/Wheel AssemblyTools Required: 13 mm socket wrenchTo remove the i2 SE Tire/Wheel assembly:1. Make s

Page 15

109Install the i2 SE Tire/Wheel AssemblyTools Required: 13 mm socket, torque wrenchTo install the i2 SE Tire/Wheel assembly:1. Make sure the Segway P

Page 16 - Operating Limits

110Service Procedures (cont.)Remove/Install the i2 SE FendersTools Required: T20 six-lobe wrench, torque wrench with T20 six-lobe bitTo remove the i2

Page 17 - Handlebar Cargo

111Remove the x2 SE Tire/Wheel AssemblyTools Required: 13 mm socket wrench1. Make sure the Segway PT is unplugged and powered off.2. Tip the PT on i

Page 18 - Maximizing Range

112Service Procedures (cont.)Remove/Install the x2 SE Fenders and Fender FramesTools Required: 4 mm hex bit, torque wrenchTo remove the x2 SE Fender a

Page 19 - Setting Up Your Segway PT

113Remove/Install x2 SE Turf Tire/Wheel/Spacer/Hub AdapterTools Required: 8 mm hex bit, 13 mm socket wrench, torque wrenchRemove the x2 SE Turf Tire/W

Page 20 - Prepare the LeanSteer Frame

114Service Procedures (cont.)Remove/Install the MatsTools Required: NoneTo remove a Mat:1. Make sure the Segway PT is unplugged and powered off.2. L

Page 21 - Attach the LeanSteer Frame

115Replacing the InfoKey Controller BatteryTool Required: Coin or flathead screwdriverTo replace or reseat the InfoKey Controller battery:1. Make sure

Page 22

116Service Procedures (cont.)Remove the InfoKey Controller DockTool Required: 3 mm hex wrench, torque wrench with 3 mm bitTo remove the InfoKey Contro

Page 23 - Adjust the Handlebar Height

117Dock the InfoKey ControllerTo dock the InfoKey Controller see "Dock the InfoKey Controller" (p. 21).Undock the InfoKey ControllerTool Req

Page 24 - Install the Batteries

10InfoKey Controller Serial NumberTo record the InfoKey Controller serial number:1. Locate the serial number beginning with S/N, on the back of your

Page 26

119Troubleshooting the Segway PTThis chapter describes:• Troubleshooting techniques• Using InfoKey Controller icons to help diagnose an error or fai

Page 27 - The Segway PT

120Troubleshooting Procedures (cont.)Segway PT Will Not Power OnProblem:Your Segway PT will not power on when you press the InfoKey Controller Power/S

Page 28

121Segway PT Will Not Enter Balance ModeProblem:Your Segway PT will not enter Balance Mode.Review the following information prior to troubleshooting t

Page 29

122Troubleshooting Procedures (cont.)Tire/Wheel Assembly is Loose and/or WobblesProblem:The Tire/Wheel assembly is not secure. It appears to be loose

Page 30 - LeanSteer Frame/Handlebar

123Segway PT Pulls to One Side When RidingProblem:Your Segway PT pulls to one side when you are riding.Review the following service procedures prior t

Page 31 - Powerbase

124Troubleshooting Procedures (cont.)Tire is Flat or Will Not Hold AirProblem:One of the Tires on your Segway PT is flat or will not hold air.Review th

Page 32

125Safety Shutdown at Building EntranceProblem:Theft detection systems, such as the type used in some libraries and retail stores can interfere with t

Page 33

126Troubleshooting Procedures (cont.)The Segway PT Will Not Power DownProblem:Your Segway PT will not power down when you press and hold the Power/Sta

Page 34

127InfoKey Controller Error IconsInfoKey Controller icons assist you in diagnosing certain errors. Match the icon shown in your InfoKey Controller dis

Page 35 - Rider Detect Sensors

11Segway PT Model DescriptionsTable 1 lists the Segway PT models described in this manual.For more information about how the Segway PT works, and the

Page 36 - Controller Boards

128InfoKey Controller Error Icons (cont.)Balance Mode Error ConditionsIf you unsuccessfully attempt to enter Balance Mode and step onto the Mat, the i

Page 37 - Figure 20: Motor Location

129Reduced Performance LevelsWhen the Segway PT is operating at reduced performance levels due to an error condition, the icon shown in Table 16 will

Page 38 - Balance Sensor Assembly

130InfoKey Controller Error Icons (cont.)System Faults While RidingDuring normal riding, if the Segway PT detects a fault in any of its redundant subs

Page 39 - Running Lights

131Pitch or Roll Angle ExceededIf the Segway PT shuts down because a forward/backward (pitch) or side (roll) tilt limit was exceeded, or no Rider Dete

Page 40 - Batteries

132InfoKey Controller Error Icons (cont.)System FaultsIf the Segway PT detects a system fault, the icon shown in Table 19 will appear on the InfoKey C

Page 41 - The InfoKey Controller

133Contact and Legal InformationReport All IncidentsIf you or any other user of your Segway PT is involved in an accident, or if your PT performs in a

Page 42 - InfoKey Controller (cont.)

134Limited Warranty(United States Only)Segway provides with each Segway PT a “Segway® Personal Transporter Limited Warranty.” This is the only warrant

Page 43

135Modications: Modifications not expressly approved by Segway may void the user's authority to operate this device under FCC regulations and mus

Page 44

136Miscellaneous Regulatory Compliance Information (cont.)Other StandardsThe Segway PT also complies under the applicable sections of the following:•

Page 45 - Beginner Button Functions

137• FCC 47 CFR Part 15, Subpart A (General), B (Unintentional Radiators), C (Intentional Radiators), Class B• ICES-003 Interference-Causing Equipme

Page 46

12Segway PT SpecificationsTable 2 shows the specifications for the Segway PT models described in this manual.ModelSpecication i2 SE x2 SERider Weight

Page 47

138Product Life and RecyclingThis product should be recycled at the end of its useful life. All Segway PT models can be returned to the location at wh

Page 48

139AAccessories 103BBalance Indicator lights 30Balance Mode/RiderlessBalance Mode 31Balance Sensor Assembly 36Batteries 38, 85disposal 95install 22rem

Page 49 - Security Button Functions

140OOperating limits 14PParts diagram 102Patent information 138Performance and temperature93Pitch or roll angle exceeded 131Power requirements 12Power

Page 50

141Notes:

Page 51 - Power/Standby button

142Maintenance procedure: 1x/month 1x/4months 1x/6 months 1x/12 monthsCheck LeanSteer installation and torque: 11 N-m   Check tire wear and press

Page 52

143Recommended Maintenance Schedule–i2 SE, x2 SE, x2 SE Turf (cont.)Maintenance procedure: 1x/month 1x/4months 1x/6 months 1x/12 monthsReplace tires

Page 53 - Safety Alerts

144Your Segway PTPT Serial NumberPT Battery Serial Number 1: 2:InfoKey Controller Serial NumberDealer NameDealer ContactDealer AddressDealer Web/Email

Page 54 - Speed Limiter

Pre-Ride Checklist – i2 SE, x2 SE, x2 SE TurfPerform the following checks on your PT before each ride:ProTIP: Copy and post this page near your PT “pa

Page 55

24010-00001 aa

Page 56 - Stick Shake Warning

13ModelSpecication i2 SE x2 SEDimensionsMachine Weight Without Batteries 82 lbs (37 kg)96 lbs (44 kg)Battery WeightSee Table 11 on page 86.Ground Cl

Page 57

14Operating LimitsIt is important that you familiarize yourself with the operating limits of the Segway PT. These limits are set to maximize rider saf

Page 58 - Stick Shake Warning (cont.)

15NOTE:For more information on recognizing and responding to Safety Alerts, see "Speed Limiter" (p. 52), "Stick Shake Warning" (p.

Page 59 - Safety Shutdown

16Maximizing RangeMaximum range distances are provided in Table 2 (p. 12). The range of your Segway PT is affected by many variables, including:• Ter

Page 60 - Safety Shutdown (cont.)

17Setting Up Your Segway PTThis section describes what is included with your Segway PT and gives assembly instructions.Unpacking Your Segway PTThe fol

Page 61 - Empty Battery Condition

WARNING• WheneveryouridetheSegway®PTyouriskdeathorseriousinjuryfromlossofcontrol,collisions,andfalls.Itisyourresponsibilityto

Page 62

18Assembling Your Segway PT (cont.)To Set Up your Segway PT, follow the procedures below in the order listed. For the name and location of specific PT

Page 63 - Riding Your Segway PT

193. Position the Handlebar Clamp against the Handlebar.4. Insert the 3 fasteners through the Handlebar Clamp into the LeanSteer Frame.5. Using the

Page 64 - Avoiding Hazards

20Assembling Your Segway PT (cont.)5. With the Segway PT powered down (OFF), lean the LeanSteer Frame fully left and right, until it touches each fen

Page 65 - Avoiding Tips

21Adapter should snap into place when screwed on.To remove the InfoKey Controller Dock Adapter, unscrew the adapter from the underside of the InfoKey

Page 66 - AvoidingTips(cont.)

22Assembling Your Segway PT (cont.)Install the Batteries WARNINGRefer to "Segway PT Batteries" (p. 85) for battery-related safety precaution

Page 67

23Charge the BatteriesNOTE:The PT Batteries should be charged for at least 12 hours prior to first use.For detailed instructions on charging the PT Bat

Page 69 - Turtle icon

25The Segway PTThis chapter describes how the PT works. It includes:• Information about PT components and subsystemsHow the Segway PT WorksThe PT wor

Page 70 - Step 4: Before Stepping On

26How the Segway PT Works (cont.)Slow Speed Roll Compensation FeatureThe PT utilizes a feature called Roll Compensation that separates steering input

Page 71 - Step 5: Stepping On

27Segway PT Components and Subsystems WARNINGAll Segway PT parts must be approved by Segway, and properly installed. Never attempt to stand on a PT wi

Page 72 - Step 5: Stepping On (cont.)

1User ManualSegway Personal Transporter (PT)i2 SEx2 SEx2 SE Turf24010-00001 aa

Page 73

28Segway PT Components and Subsystems (cont.)The PT has been designed with concern for the safety of the rider and those who may be nearby. Redundant

Page 74 - Step 7: Stopping

29PowerbaseThe Powerbase consists of the following parts:• Mats/Console• Rider Detect Sensors• Controller Boards• Motors• Balance Sensor Assembly

Page 75 - Step 8: Turning

30Segway PT Components and Subsystems (cont.)Balance Indicator LightsFive Balance Indicator lights are located on the Console. These lights provide vi

Page 76 - Step 9: Stepping Off

31Green Balance Indicator lights indicate that the PT is ready to be stepped on, or that a rider is already on:• One green Balance Indicator light in

Page 77 - Security button

32Segway PT Components and Subsystems (cont.)Battery Charge Indicator LightsTwo Battery Charge Indicator lights on the Console indicate the charge sta

Page 78

33Rider Detect Sensors WARNINGTo prevent a riderless PT from traveling on its own, never let go of it while it is in Balance Mode. It will travel some

Page 79 - Practice Riding

34Segway PT Components and Subsystems (cont.)Controller BoardsThe two Controller Boards receive input from the PT’s Batteries, Motors, Rider Detect Se

Page 80 - Practice Riding (cont.)

35MotorsEach Wheel is independently driven by redundant, high-speed electric Motors that are quiet and efficient. Each Motor is computer controlled to

Page 81 - Riding Etiquette

36Segway PT Components and Subsystems (cont.)Balance Sensor AssemblyThe Balance Sensor Assembly contains five angular rate sensors (solid state gyrosco

Page 82 - Riding Etiquette (cont.)

37Running LightsThe PT Running Lights, located at the front and rear of the Powerbase (see Figure 22), are intended to make the PT and rider more visi

Page 83

2Copyright, Trademarks, Patent, and Contact InformationCopyright © 2014 Segway Inc. All rights reserved.TrademarksSegway Inc. ("Segway") own

Page 84

38BatteriesThe two PT Batteries are sealed units (when properly installed) that require no maintenance other than proper charging and storage. The Bat

Page 85

39The InfoKey ControllerThis chapter describes how the InfoKey Controller works. It includes:• A description of the InfoKey Controller and its displa

Page 86 - Report All Incidents

40InfoKey Controller (cont.)InfoKey Controller DisplayThe InfoKey Controller display provides status information such as messages and warnings, throug

Page 87 - Segway PT Batteries

41Icon DescriptionInformation DisplayDisplays time, date, speed, average speed, trip distance, and odometer. (p. 44)WrenchIndicates a system fault tha

Page 88 - Battery Safety (cont.)

42InfoKey Controller (cont.)Power/Standby Button FunctionsThe following functions can be performed using the Power/Standby button.Powering On and OffT

Page 89 - Charging Your Batteries

43Beginner Button FunctionsThe following functions can be performed using the Beginner button.Enabling and Disabling the Beginner Setting1. To disabl

Page 90 - Charge Port

44InfoKey Controller (cont.)Information Display Button FunctionsThe following functions can be performed using the Information Display Button.Scrollin

Page 91 - Charging Failures

45Setting and Resetting InformationThe following procedures are covered in this section:• Setting time format, hour and minute• Setting speed/distan

Page 92 - Regenerative Braking

46InfoKey Controller (cont.)Setting Speed/Distance Format, Date Format, Year, Month, and Day (cont.)2. Set Date Format (MO.DA or DA.MO)Select the MO.

Page 93

47Shutdown Timeout:Shutdown timeout is the period of time the PT will remain powered on in standby mode. Tapping the Security button will cycle throug

Page 94

3Table of ContentsCopyright, Trademarks, Patent, and Contact Information 2Table of Contents 3Preface 7About This Manual 7The Risk of Injury 7Befo

Page 95

48InfoKey Controller (cont.)Button Combination FunctionsThe following functions require you to simultaneously push a combination of InfoKey Controller

Page 96 - Replacing Batteries

49Activating the Training Safety Shutdown WARNINGBefore you demonstrate a Safety Shutdown for training purposes, you must read "Safety Shutdown&q

Page 98

51Safety AlertsThis chapter describes the Segway PT’s safety alerts. The safety alerts include:• Speed Limiter• Stick Shake Warning• Safety Shutdow

Page 99 - Maintaining Your Segway PT

52Speed LimiterWhen you approach the maximum allowed speed, the PT’s Speed Limiter will push the Handlebar back to slow you down (see Figure 27). WARN

Page 100 - Maintaining Tires and Wheels

53NOTE:Conditions that may cause the Speed Limiter to activate when you are travel-ing at less than the maximum speed allowed for your operating mode

Page 101 - Cleaning Your Segway PT

54Stick Shake WarningOne of the ways that the PT notifies you when you are at risk of falling is by shaking the Handlebar and making growling noises. T

Page 102 - Storing Your Segway PT

55When riding, the Stick Shake Warning occurs if you demand too much power from the PT. The Stick Shake Warning can happen when riding on a steep slop

Page 103 - Servicing Your Segway PT

56Stick Shake Warning (cont.)Rider OffYou do not have to be riding the PT for the Stick Shake Warning to occur. The Stick Shake Warning occurs if the

Page 104 - Parts Diagram

57Safety Shutdown WARNINGDo not get back on the Segway PT after a Safety Shutdown until the condition that caused the Safety Shutdown has been identifi

Page 105 - Replacing Parts

4Riding Your Segway PT 61Riding Form 61Avoiding Hazards 62Step 1: Preparing for Your Ride 65Step 2: Powering On the Segway PT 66Step 3: Confirming

Page 106 - Service Procedures

58Safety Shutdown (cont.) WARNINGTheft detection systems, such as the type used in some libraries and retail stores can interfere with the Segway PT’s

Page 107 - Attach the Handlebar

59Empty Battery ConditionThe PT notifies you of a pending empty Battery condition before starting a Safety Shutdown. An unhappy face icon displays on t

Page 109

61Riding Your Segway PTThis section describes how to ride the Segway PT. It discusses riding for the first time and gives guidelines and helpful hints

Page 110

62Avoiding HazardsThe PT is highly maneuverable and allows you to easily navigate around ob-stacles. However, to prevent the loss of traction, you mus

Page 111 - Wheel Cap

63Avoiding TripsTrips occur when the PT’s Wheels or Powerbase encounter an obstacle or ter-rain change that prevents the PT from moving, bringing it t

Page 112

64AvoidingTips(cont.)• Stay centered on narrow sidewalks or elevated paths.• Avoid turning when maneuvering backward.• Make sure that one Wheel d

Page 113 - Gearbox Flange

65Step 1: Preparing for Your RideTo prepare for your first ride:1. Select an appropriate area for your first ride. This area may be indoors or outdoors

Page 114

66Step 2: Powering On the Segway PTUsing the InfoKey Controller, power on your PT by pressing the Power/Standby button. The Power/Standby button is lo

Page 115 - Hub adapter

67Step 3: Confirming the Beginner SettingEnsure the Beginner Setting is enabled by confirming the Turtle icon is dis-played on the InfoKey Controller. W

Page 116

5Cleaning Your Segway PT 99Storing Your Segway PT 100Servicing Your Segway PT 101General Information 101Service Procedures 104Troubleshooting the

Page 117

68Step 4: Before Stepping OnThe Segway PT is on, but it is not balancing. While standing behind the PT, center the Handlebar and level the Powerbase.

Page 118

69Step 5: Stepping OnBefore you attempt to step on for the first time:• Have your spotter stand in front of the PT, face you, and hold the Handlebar s

Page 119 - Undock the InfoKey Controller

70Step 5: Stepping On (cont.)Figure44 shows the displays that appear on the Console and the InfoKey Controller as you step onto the PT.Keep the Power

Page 120

71Step 6: Moving Forward and BackwardThe Segway PT moves forward and backward in response to changes in your position. When standing on the Powerbase,

Page 121 - Troubleshooting the Segway PT

72Step 7: StoppingStop the Segway PT by shifting your weight away from the direction you are moving. To stop the PT:1. When you are moving forward, g

Page 122 - Segway PT Will Not Power On

73Step 8: TurningThe Segway PT turns in the direction that you lean the Handlebar. You turn the PT by leaning the Handlebar left or right.Turning In P

Page 123

74Step 9: Stepping OffWhen you are ready to step off the Segway PT for the first time, your spotter should hold the Handlebar.Remain stationary by keep

Page 124

75Step 10: Securing Your Segway PTThe Segway PT provides a Security function in case you need to leave your PT unattended. The Security function inclu

Page 125

76Step 11: Powering Off the Segway PT1. Power off the Segway PT by pressing and holding the Power/Stand-by button on the InfoKey Controller for two s

Page 126

77Practice RidingYou will need to become very familiar with your Segway PT before you attempt to ride outside of your controlled practice environment.

Page 128

78Practice Riding (cont.)Navigating TerrainWith practice, you can learn to ride over many different types of terrain, provided you avoid slippery surf

Page 129 - Startup Error Conditions

79Figure 56: Navigating Stairs and Curbs1. Step off of the Mats.2. Check the Console and verify the PT is in Riderless Balance Mode (see Table 3, p.

Page 130 - Balance Mode Error Conditions

80Riding Etiquette (cont.)• When riding with other PT riders, maintain a safe distance, identify hazards and obstacles, and do not ride side-by-side

Page 131 - Reduced Performance Levels

81• Wear a helmet. Whenever you ride your PT wear a helmet that fits properly with the chin strap in place. Use an approved bicycle or skateboard helm

Page 132 - System Faults While Riding

82Riding Tips and Safety Guidelines Recap (cont.)• Do not wear loose clothing that can catch in the Tires and prevent proper steering.• No passenger

Page 133 - Pitch or Roll Angle Exceeded

83• When riding, keep both hands on the Handlebar and both feet on the Mats. Be relaxed. Ride in a relaxed position with your knees and elbows slight

Page 134 - System Faults

84Riding Tips and Safety Guidelines Recap (cont.)• Leave a gap! Leave a gap between yourself and the Handlebar. Do not lean over or into the Handleba

Page 135 - Contact and Legal Information

85Segway PT Batteries This chapter describes:• Battery SafetyBattery Safety WARNING• Do not use a Battery if the Battery casing is broken or if the

Page 136 - Radio Frequency Interference

86Battery Safety (cont.)• Do not submerge the Batteries or powerbase in water. If you suspect the Batteries or powerbase have been submerged or exper

Page 137 - European Directives

87Charging Your BatteriesIn order to maintain the best performance from your Segway PT Batteries, fully charge the Batteries for at least 12 hours onc

Page 138 - Other Standards

7PrefaceCongratulations on the purchase of your new Segway Personal Transporter (PT)! The Segway PT is the standard term used to refer to the self-bal

Page 139

88Charging Your Batteries (cont.) WARNINGDo not insert the Power Cord plug if the Charge Port, Power Cord, or AC Power outlet is wet.To charge the Bat

Page 140 - Patent Information

89Unplugging the Segway PTWhen you are ready to use your PT, remove the Power Cord, then close the Charge Port Cover as follows:1. Disconnect the Pow

Page 141

90Regenerative BrakingThe Segway PT has a regenerative braking system that charges the Batteries when descending a hill or slowing down. When you ride

Page 142 - Index (cont.)

91SurfaceCharge(PartialCharge)Whenever you do not fully charge the PT’s Batteries, surface charge or partial charge may affect the accuracy of the

Page 143

92Recalibrating the Battery Charge Level Display WARNINGDo not ride your Segway PT to full Battery depletion. To safely discharge Batteries below the

Page 144

93How Temperature Affects PerformanceThe Batteries are usually significantly warmer than the air temperature due to heating that occurs as electricity

Page 145 - Tire Wear

94Replacing BatteriesYour Segway PT is powered by two rechargeable Li-ion Batteries. With normal usage and proper maintenance, Batteries should last t

Page 146 - Your Segway PT

95Battery Transportation, Shipping, and DisposalIf you are transporting your Segway PT, protect the Batteries to avoid damage. Do not expose the Batte

Page 148 - 24010-00001 aa

97Maintaining Your Segway PTThe Segway PT is designed to be virtually maintenance free. Make sure it is clean, all parts are installed and functioning

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